Update Date: 17-07-2025
Operated by: Fowlat Technologies Pvt. Ltd.
Trademark: The Acumen Arc
Contact Emails: sales@theacumenarc.com | bde@theacumenarc.com
1. Overview
At The Acumen Arc, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit theacumenarc.com or use our services related to solar plant monitoring, WhatsApp alerts, and automated reports.
2. Information We Collect- Personal Info: Name, email address, company details submitted via forms or support queries
- Technical Data: IP address, browser type, device details, and usage analytics
- Service Data: Solar plant metrics, alert configurations, and report history (for registered users)
3. How We Use Your Information- Provide dashboard access and deliver real-time alerts
- Send daily, weekly, or monthly Excel reports
- Respond to inquiries and system updates
- Improve performance, security, and reliability
- Comply with legal obligations
4. Data Storage & Security- Data stored on secure, restricted servers
- Encrypted databases such as MongoDB may be used
- Commercially reasonable security safeguards applied
5. Sharing & Disclosure- No sale of personal data
- Third-party tools only for service delivery
- Legal or policy enforcement requirements
6. Cookies & Tracking- System optimization analytics
- User preference storage
7. Your Rights- Request access or correction of data
- Request deletion of personal information
- Withdraw consent where applicable
8. Third-Party Links
External links may be provided. We are not responsible for their privacy practices.
9. Children's Privacy
We do not knowingly collect data from individuals under 13 years of age.
10. Policy Updates
Updates will be reflected on this page with revised dates.
11. Corporate Entity Disclosure
The Acumen Arc is owned and operated by Fowlat Technologies Pvt. Ltd., incorporated under the Companies Act, 2013 (India).